FAQs

Orders

• How old do I have to be to order from Grassdoor?
• Can I change my delivery address?
• Can I place an order in advance?
• Can I place an order if I'm visiting from out of state?
• What if I received a defective product, or am missing an item?
• Is there a daily limit on how much I can order?

Promos

• Can I use more than one coupon code per order?
• Do coupons apply to On-Sale items?
• Can I apply multiple discounts to my order?
• How do I use my referral link?
• Is there a limit to how much wallet credit I can apply to my order?

Payment Help

• If I cancel my order will my debit card be charged?
• Does Grassdoor charge a delivery fee?
• Can I switch my payment method after I place my order?
• Is there an order minimum?
• Does Grassdoor charge tax?
• Is tip included in my order total?

Delivery

• Priority Delivery, what is it?
• How quickly will my order arrive?
• Why did my ETA change during delivery?
• Where is my driver?
• What are Grassdoor’s Hours of Operation?
• Can someone else receive my delivery?

Cannabis Product Information

• Do you have my favorite product in-stock?

Learn About Grassdoor